Client Satisfaction

Client Experiences

Hear from professionals who found their Kuala Lumpur residence through Lorathis.

Back to Home

What Our Clients Say

These reviews reflect actual tenant experiences with our service, property selection, and ongoing support.

JS

James Sutanto

Kuala Lumpur

The property information provided was accurate and detailed. They showed me three units in the Golden Triangle area, explained the differences clearly, and helped me choose one that matched my walking commute needs. The lease process was straightforward with no hidden fees.

January 18, 2026

ML

Michelle Liew

Kuala Lumpur

After a frustrating search with other agencies, Lorathis was refreshingly transparent. They provided a complete cost breakdown before I committed, and the actual monthly expenses matched their estimate. When I had an air conditioning issue, they coordinated the repair within 24 hours.

January 22, 2026

AK

Ahmad Khalil

Kuala Lumpur

Good service overall. The viewing process was efficient, and they answered all my questions about the building facilities. The only minor issue was a delay in getting the parking pass sorted, but it was resolved within the week. Would recommend for anyone relocating to KL.

January 10, 2026

SC

Sarah Chen

Kuala Lumpur

I appreciated their honest approach. They pointed out potential noise from the nearby construction site when showing me one property, which other agents had ignored. That level of transparency built trust immediately. The Sky Residence unit I chose has worked out well for my needs.

December 28, 2025

RN

Raj Nair

Kuala Lumpur

The property matched the description, and the location works perfectly for my office commute. Documentation process was clear and professional. Their response time to questions is good, usually within a few hours during business days. Overall satisfied with the leasing experience.

January 15, 2026

LT

Lisa Tan

Kuala Lumpur

What set them apart was their knowledge of the buildings and neighborhoods. They provided walkability data and explained which areas would suit my lifestyle. The move-in was smooth, and they've been helpful with a couple of maintenance requests since. Reliable service from start to ongoing tenancy.

January 5, 2026

Client Success Stories

Challenge

A finance professional relocating from Singapore needed a short-term lease near KLCC with immediate availability and flexible move-out terms for potential job reassignment.

Solution

We identified a Golden Triangle apartment with a three-month initial term and renewal flexibility. The unit was walking distance to the client's office and available for move-in within one week.

Result

Client moved in on schedule, extended the lease twice, and eventually transitioned to a Sky Residence property when the assignment became permanent. Total service period: 18 months.

"The flexibility they offered was exactly what I needed during an uncertain career transition. They made it easy to adjust as my situation became clearer."

Challenge

A couple relocating from Penang required a two-bedroom unit with home office space, specific building amenities for fitness, and parking for two vehicles.

Solution

We presented three Sky Residence options that met their criteria. They chose a unit on the 38th floor with city views, two parking bays, and access to a well-equipped gym and pool.

Result

The couple settled in quickly, with the home office setup working well for their remote work needs. They renewed for a second year and referred a colleague who also became our client.

"They listened to what we actually needed rather than just showing us what was available. The property has worked out even better than we expected."

Challenge

An executive needed a penthouse property with complete privacy, dedicated household staff coordination, and discretion regarding their high-profile position.

Solution

We sourced a full-floor residence with private lift access and assigned a dedicated estate coordinator to manage staffing, maintenance, and all household operations.

Result

The client's privacy requirements were fully met. All household operations run smoothly through their estate coordinator, and they've since extended the lease for a second term.

"The level of discretion and professional service management has been exactly what I required. Everything functions without needing my direct involvement."

Service Track Record

7+
Years Operating
340+
Successful Leases
4.7/5
Average Rating
82%
Renewal Rate

Contact Information

Phone

For immediate inquiries or to schedule a viewing:

+60 3-6291 4853

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM

Email

For detailed property information or general questions:

[email protected]

We typically respond within 4-6 business hours

Office Location

Jalan Imbi 28
55100 Kuala Lumpur
Malaysia

Walk-in visits welcome during business hours. Appointments recommended for property viewings.

Start Your Search

If you're looking for residential space in Kuala Lumpur, reach out to discuss your requirements. We'll provide information on available properties and explain how our service works.

Contact Us